After your booking is completed you will receive a confirmation email explaining where to meet your driver, along with other useful information including ou...

Yes. Please inform our Customer Service Center as soon as possible to confirm availability of a more suitable vehicle. There may be an additional charge to ...

Yes, in accordance with our terms and conditions.

In rare instances, it is possible that your email server or software may mistake our emails for spam and not deliver them. If you feel that you should have ...

In case of a refund, we will immediately refund your money.

Only your voucher (paper or digital).

You can change your reservation by contacting our support team. If you click on E-mail you will find a contact form where you can select the reason of conta...

If you have any trouble locating your driver, please contact the driver directly at the telephone number on top of your voucher. If you are not able to reac...

When your flight is delayed or cancelled, please call the provider. His number is on top of the voucher. Should you choose not to call the provider, he migh...

In most cases we will be able to reschedule your transfer without a problem. However, if it is a busy time of the year, it is possible (but unlikely) that w...